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Managing Payment Methods
Managing Payment Methods
Maya avatar
Written by Maya
Updated over 2 years ago

This article will review how to manage your payment methods with Taboola. It will review how to change our payment method, update your payment method and remove payment methods.

Monthly Invoice Billing or Prepayment Billing

The information below is only relevant if you are using Monthly Invoice Billing or Prepayment Billing as your payment schedule. You can learn more about payment schedules here.

Changing Your Payment Method

You can change your payment method with Taboola at any time. You can simply pay with any payment method you’d like when paying an invoice or prepaying. You can learn more about accepted payment methods here.

Paying with a Credit Card

If you want to pay with a credit card, simply reach out to your local billing team. They will send you a credit card authorization form for signature. This must be filled out before we can charge your card.

Warning! This form only authorizes Taboola to keep your credit card information on file. Prior to any future credit card payment, we will need written authorization from the cardholder authorizing the credit card on file to be charged.

If you’d like to update your credit card on file, reach out to your local billing team, and they will send over a credit card authorization to be completed. Once returned, we will update the credit card we have on file for your account.

Having Multiple Payment Methods on File

Please reach out to your local billing team to arrange payment from multiple payment methods.

Automatic Billing

The information below is only relevant if you are using Automatic Billing as your payment schedule. You can learn more about payment schedules here.

Currently, the only accepted payment method for Automatic Billing is credit cards (MasterCard, Visa, American Express, and Discover). All credit card payments are subject to a processing fee of $0.30 + 2.9%.

Below, you’ll find information for managing your payment methods.

Adding a New Credit Card

To add a new credit card, follow these steps:

Deleting Your Credit Card

To delete your credit card, follow these steps:

Updating Your Credit Card Information

To update your credit card expiration date and billing address, follow these steps:

Using Multiple Credit Cards One Account

You can only have one active credit card per account. In order to add a new credit card, you will need to delete your existing credit card.

Automatic Billing Statuses

When using a credit card as your payment method, you can see the status of your payment method in Backstage, on the Billing Management page.

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The following are the different statuses and their meanings:

  • Automatic Billing Enabled - Active - Your credit card is valid and ready to use.

  • Automatic Billing Enabled - Error - There was an issue with your credit card. To fix, try adding a new credit card to your account using the instructions above. Please reach out to your Account Manager or support@taboola.com with any questions.

  • Automatic Billing Enabled - No Payment Method - You didn’t enter a credit card into the system. To fix, add a new credit card to your account using the instructions above.

  • Automatic Billing Disabled - The option to use a credit card as your payment method is not available to you. Please reach out to your Account Manager or support@taboola.com with any questions and/or to enable.

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